E-Commerce
Fulfillment Switzerland
We handle the warehousing, picking, packing and shipping of your online-shop orders, with live inventory and honest billing.
E-commerce fulfillment at ShipHugo means: your goods sit at our fulfillment locations – close to your market, from Switzerland across the EU to the USA. Your orders flow in automatically, and we pick, pack and ship every day. You see at any time what's in stock, what's on the way and what it costs. No minimum volume, no forced term, no hidden fees.
What we handle for your online shop
You send us your goods, we book them in single-SKU or mixed (single-SKU goods-in at a fixed rate per delivery, mixed deliveries a bit more involved) and put them into storage: on shelf bins or pallet spaces, each at a fixed monthly rate. From the moment the goods are booked, they are visible in your inventory and ready to ship.
Every order from your shop is picked and packed by us. Pick & Pack bills per order for the first item, with a small rate for each additional item and a surcharge for shipments over 15 kg. Shipping runs through the rate calculator: Swiss Post domestically, FedEx, UPS and DHL for the EU and worldwide.
How an order moves through
Order comes in
Your shop transmits the order to our system, it appears immediately in the control center and goes into picking.
Picking and inspection
We pick the items from the warehouse and check quantity and condition before packing, at 99.7% inventory accuracy.
Packing and franking
We pack ready for shipping and print shipping labels and accompanying documents (document printing at a fixed rate per document).
Shipping and tracking
The shipment goes out with the right carrier, and you and your customer receive the tracking number automatically.
Connecting your shop
Your shop system is connected to our control center, so orders, inventory and shipping status flow automatically. Setup runs through a one-time onboarding, after which operations and support are billed at a fixed monthly flat rate. During onboarding we sync your item master, define packaging specifications and set shipping rules per country.
You keep full visibility: inventory in real time, every shipment with status, every line item traceable down to the billing. What you see is what gets billed, with no surcharges in the fine print.
Returns without friction
We take in returns, check their condition and book sellable goods straight back into your inventory. We bill returns handling at a fixed rate per return. With an average return rate of 1.9% in our operation, the flow back stays manageable and predictable, and your available inventory is correct again as soon as the goods have been checked.
+In the scope of service
This is all included
- Single-SKU goods-in at a fixed rate per delivery, mixed deliveries a bit more involved
- Storage on shelf bins or pallet spaces at a fixed monthly rate
- Pick & Pack per order for the first item, small rate for each additional item, surcharge over 15 kg
- Shipping via the rate calculator: Swiss Post domestic, FedEx, UPS, DHL EU and worldwide
- Live connection of your shop to the control center (inventory, orders, status)
- Returns handling with re-booking of sellable goods at a fixed rate per return
- No minimum volume, no forced term, transparent billing
FAQCommon questions
Questions about E-Commerce Fulfillment
Is there a minimum volume?
No. There is no minimum volume and no forced term. You pay for storage, Pick & Pack and shipping as they actually accrue, plus the fixed monthly system and support fee.
How quickly are orders ready to ship?
The average turnaround from order receipt to shipping is 1.2 days, and 99.4% of shipments go out on time.
Which shipping options does ShipHugo offer?
Domestically we ship via Swiss Post, into the EU and worldwide via FedEx, UPS and DHL. The rates run through the rate calculator, depending on weight, destination and carrier.
What does getting started cost?
Onboarding is billed once, after which a fixed monthly flat rate for system and support applies. Storage, Pick & Pack, shipping and returns are billed based on actual usage.
Ready to outsource your fulfillment?
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