B2B
Fulfillment
We pick, palletize and ship your business-customer and store orders on time from Switzerland and the EU, including customs for the Switzerland <-> EU route.
B2B deliveries follow different rules than parcel shipping to end customers: fixed delivery windows, advance notice, correct accompanying documents and often full pallets instead of single parcels. ShipHugo manages your goods at our fulfillment locations and delivers to stores, resellers and platform warehouses, in Switzerland and cross-border into the EU. You see inventory, open orders and every shipment in real time.
What B2B fulfillment at ShipHugo covers
We handle the complete physical process from goods-in to the finished delivery to your business customers. This includes single-SKU and mixed goods-in, storage on shelf bins or pallet spaces, picking by order list, palletizing including load securing and shipping via the right carriers or by less-than-truckload.
Requirements relevant to retail such as delivery notes, supplier barcodes (e.g. GTIN/EAN), labeling to your buyers' specifications and advance notice of delivery dates are part of our standard process. More complex requirements from individual retail chains we align with you during onboarding.
How a B2B order moves through our control center
Order comes in
Orders reach us via an interface (shop system, ERP, EDI) or as an upload, and land directly in the order queue in the warehouse.
Picking and inspection
The goods are picked by order list, checked for completeness and fitted with a delivery note and the required labels.
Palletizing or packing
Depending on the volume, we pick onto a pallet with load securing or as a carton shipment, including document and label printing.
Shipping and notification
We book a carrier or less-than-truckload, give advance notice of the delivery window where required and report the status back to your live overview.
Cross-border Switzerland <-> EU without customs stress
Anyone shipping from Switzerland to German or EU business customers needs clean customs and VAT handling. We ship domestic orders from Switzerland and EU orders from the EU, so your buyers in the EU are supplied intra-community, without import hurdles on every shipment.
For direct shipments across the border we create the necessary export and import documents and use FedEx, UPS and DHL for the EU and worldwide. Our fulfillment locations in Switzerland, the EU and the USA shorten the routes to your markets.
Transparent billing instead of flat rates
You pay for what actually accrues: storage on shelf bins or pallet spaces at a fixed monthly rate, picking per order for the first item and a small rate for each additional item, single-SKU goods-in at a fixed rate per delivery, mixed deliveries a bit more involved. Shipping runs through the rate calculator with real carrier rates. Every line item is shown transparently, there is no minimum volume and no forced term.
+In the scope of service
This is all included
- Pallet shipping and less-than-truckload with documented load securing
- Store and reseller delivery with fixed delivery windows and advance notice
- Labeling and delivery notes to your buyers' specifications (GTIN/EAN, barcodes)
- Integration via interface (shop, ERP) plus EDI order processing
- Cross-border Switzerland <-> EU with export/import documents from our fulfillment locations
- Single-SKU and mixed goods-in with inbound inspection
- Live data on inventory, open orders, shipment status and costs
FAQCommon questions
Questions about B2B Fulfillment
Does ShipHugo also deliver to stores with fixed delivery time windows?
Yes. We give advance notice of delivery dates and deliver within the delivery windows specified by your buyers, by pallet or less-than-truckload, in Switzerland and in the EU.
Can you process our ERP or EDI orders directly?
Orders reach us via an interface to your shop or ERP as well as by EDI and flow into our order queue without a manual intermediate step. Special data formats we clarify during onboarding for a one-time setup fee.
How is shipping from Switzerland to EU business customers handled?
We prefer to ship EU orders from the EU, so your buyers are supplied intra-community. For direct shipments across the border we create the necessary customs documents.
Is there a minimum volume for B2B customers?
No. There is no minimum volume and no forced term. You pay for storage, picking and shipping as they actually accrue, plus the system and support fee at a fixed monthly rate.
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